Some US customers of the Tutanota have been unable to entry the safe electronic mail service whereas out and about on their smartphones because the finish of January.
Different US customers haven’t any such difficulties.
So what hyperlinks the customers who can’t entry their encrypted Tutanota mailbox over a cellular connection? All of them rely on AT&T for his or her web connection.
At first, AT&T gave the impression to be investigating the issue.
Our group is investigating, however they want extra info. Would you thoughts offering us with the error/bounce message that customers are experiencing? Thanks!
— AT&T Assist (@ATTHelp) February 5, 2020
However it nonetheless hasn’t been fastened. And that’s an enormous drawback – each for Tutanota’s customers and for Tutanota itself.
A weblog put up concerning the problem on Tutanota’s web site doesn’t mince its phrases:
“Such outages display how a lot energy ISPs are having over our on-line expertise, and it’s surprising. If ISPs can block entry to sure web sites or providers, they management the Web. It might be naive to imagine that American ISPs is not going to use this energy. With out internet neutrality ISPs can – and can – ask for additional charges.”
Tutanota desires its supporters to be a part of the battle for internet neutrality.
Customers of AT&T cellular who’re unable to entry Tutanota are suggested to strive utilizing a VPN or the Tor browser to evade the block.
Simply final month, ProtonMail and StartMail had been within the headlines after Russia blocked entry to the encrypted electronic mail providers.
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